Frequently Asked Questions

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 Great question, simple answer. We have the experience and we have the right contacts with the best actors in this sector. This can  be translated in:

• Capability to organize and manage installations in all 50 States at a very competitive price thanks to our collaboration with top rated companies, which translates in one point of contact for all your needs.
• Capability to offer the best solutions for your business with the addition of lifetime warranty for the hardware, with fast replacement, clear cost at incredible rates, all included.
• Capability to qualify for lifetime camera replacement even for your existing ones!
• Capability to free your internal resources regarding device health monitoring and maintenance management.
• Capability to maximize your existing video surveillance system for staffing management, general operation monitoring , loss prevention, safety and security.
• Capability to improve internal collaboration within your team.
• Capability to control cost while enhancing the capability of your existing system.
• Capability to increase the cybersecurity level while reducing the number of hardware needed.

Sure!

• We are a virtual company without many overheads or strict business rules, which saves time and money and creates a flexible workplace to get things done
• With almost 3 decades spent in the security sector we sealer strategic collaborations with major actors in this field and we offer the possibility, in collaboration with the external company we work with, to cover all 50 states within 24/48 hours in order to have a single point of contact for your needs throughout the national territory without the hassle of managing complicated operations
• We can offer lifetime warranty and also 20 year warranty on our devices which include cloud bridges or CMVR (recorder) replaced every 6 years at no additional cost.
• We can offer a quick overnight replacement of your new unit to minimize downtime
• We can cover the cost of shipping the new unit and returning that scrap at our expense
• We can offer - for qualified customers - lifetime warranty on cameras or up to 1000 free new cameras included in the service when moving the system to the cloud
• We offer free device health monitoring with free remote troubleshooting attempt and weekly report
• We offer - with a simple approval email - maintenance management for customers with multiple locations in order to free up resources for your operations and IT department
• We offer 30 years of experience in the security industry to tell you what works for your needs at the best price and with the best TCO (Total Cost of Ownership)
  

Absolutely not. Today, with the introduction of artificial intelligence, cloud platforms and specific analytics, a camera system is the best ally you could have to make better decisions for your company.

A video surveillance system can be used to monitor your store's merchandise, traffic flow, and count how many people are in the store. A POS can be connected to the system to monitor financial transactions in locations with high levels of internal theft. Stock levels can be monitored on shelves, parking lot congestion can send alerts to the manager, and much more.

Of course such systems can be used for security and loss prevention, but general operations, staffing, employee performance review, customer flow and many other critical information can be recovered thanks to the "optical" perception of the world out there. 

 People are moving to the cloud for all kinds of reasons across all business systems.  Email is the obvious one, almost nobody hosts their own mail servers anymore.  Applications are another one, either Office 365 or Google Apps (GSuite.)  Quickbooks online, online time tracking, online HR systems such as ADP, cloud based phone systems, point of sale systems and the list goes on.  

These systems offer many benefits to end users, which include:

• Simplified setup of new users 
• Centralized management
• Use your existing devices (iPhones, Android tablets, Mac, PC, whatever) 
• little to no start up costs
• constant updates
• cyber security
• etc...

Many business owners/managers want to worry less about their systems and focus more on their core business.  Cloud allows them to do that.  

So, moving your surveillance system to the cloud has the same purpose of all other systems you already moved to the cloud. Increase your productivity, control your costs and enhancing your employees collaboration and effectiveness.

In the security industry, these are the core advantages:

1. Ease of Use - plug-and-play setup and zero maintenance. Access to cloud video surveillance systems anywhere, anytime, via web and mobile apps. Reliable remote monitoring and accessibility; cloud surveillance cameras don't require network configuration like port forwarding.
2. Cost Savings - economies of scale, lower capital cost, less hardware, reduced IT & security costs, reliability & redundancy. Lower upfront expenditures, use existing or new cameras, and no setup or service fees. No additional hardware needed on-premise (DVR or NVR). The hardware often comes with life time repair and warranty.
3. Flexibility & Scalability - when you need to change storage, upgrade/downgrade, or add additional cameras. Advanced cloud surveillance solutions offer a flexible combination of on-premise and cloud storage. Users can decide what is ideal for them without having to modify existing hardware, with unlimited cameras, locations and users.
4. AI & Video Analytics - built for the future, longevity and rapid technology evolution. Receive automatic technology and software updates. Achieve high quality video analytics like people counting, and object detection, from the best AI engines.
5. Security - cybersecurity concerns are the biggest factor facing wider adoption of cloud video surveillance. This is a critical function especially in a over connected world. Advanced cloud-based systems do not have the cybersecurity vulnerabilities of traditional systems, such as open ports, or on-premise software with remote access.

Cloud-based video surveillance systems offer several advantages compared to traditional on-premises systems. Here are some key benefits:

• Scalability: Cloud video surveillance allows for easy scalability. Businesses can add or remove cameras and storage capacity as needed without significant hardware upgrades or changes to the infrastructure.

• Accessibility: Users can access the surveillance system from anywhere with an internet connection. This flexibility is particularly beneficial for businesses with multiple locations or for users who need remote access.

• Cost-Effective: Cloud-based systems often have lower upfront costs compared to traditional systems because they eliminate the need for expensive on-premises hardware and maintenance. Users typically pay a subscription fee, which may include maintenance, updates, and support.

• Automatic Updates: Cloud surveillance systems receive automatic software updates, ensuring that the system is always running on the latest version without requiring manual intervention. This helps improve security and takes the burden off users to manage updates.

• Redundancy and Reliability: Cloud services often have redundant data centers and backup systems, which enhances the reliability of the surveillance system. In case of hardware failure or other issues, the data is backed up and can be quickly restored.

• Collaboration and Sharing: Cloud systems make it easy to share video feeds or specific footage with authorized users. This is beneficial for collaborative efforts, remote monitoring, and sharing information with law enforcement or other stakeholders.

• Advanced Analytics and AI Integration: Cloud video surveillance systems can leverage advanced analytics and artificial intelligence (AI) for features such as facial recognition, object detection, and behavior analysis. This enhances the system's capabilities for security and operational purposes.

• Reduced Maintenance Burden: With cloud-based systems, the responsibility for hardware maintenance, software updates, and troubleshooting is shifted to the service provider. This allows users to focus on utilizing the surveillance system rather than managing its infrastructure.

• Enhanced Security: Cloud providers often implement robust security measures, including data encryption, access controls, and authentication protocols. This helps protect video footage and ensures that only authorized personnel can access sensitive information.

• Integration with Other Cloud Services: Cloud video surveillance systems can easily integrate with other cloud-based services, providing opportunities for enhanced functionality and interoperability with other business applications.are with remote access.